We're all dealing with some extraordinary circumstances right now, and nothing is more important to us than the health and well-being of our families, customers, employees, and the community we serve.
While your vehicle needs may not be top of mind at the moment, we want you to know that we are here for you during this time of need. In this spirit, we have launched the Bannister Cadillac Valet Program for clients that that prefer not to visit our store in person. These services are offered to all of our clients at no extra charge during this current situation.
To schedule an at-home pickup or delivery for sales or service, use the contact buttons below.
Ben Shek, General Manager
Complimentary Pickup and Drop-off with a scheduled service appointment.
Guest vehicles for service in-store are outfitted with steering wheel covers and seat protectors prior to maintenance or repair work. All technicians are required to wear disposable gloves to work on vehicles.
Remote sales consultations via Skype and FaceTime
Pick a car from our website inventory, and one of our sales staff will do a live video walk-through of the vehicle with you. We will deliver it (thoroughly cleaned and sanitized) to your door for a test drive, and do an appraisal of your current vehicle. When you decide to buy, we'll provide you will all the paperwork with minimal person-to-person contact.
No-charge Remote Test Drive - We bring your desired vehicle to you!
All loaner vehicles, shuttle cars and test drive units will be prepared and sanitized on an ongoing basis. This will include cleaning of all surfaces inside each car. This will be completed each time a guest or staff associate uses a vehicle.
Questions about the Valet Program?
Please contact our Customer Care Team here or call 250-860-7700. You can also visit our dedicated info page www.bannisterkelowna.com/covid for the most up-to-date information on how we are responding to the COVID-19 situation.
We recognize this is a challenging time for us all. Your safety will continue to be our top priority. From the entire Bannister family, we want to thank you for your patience and loyalty as we navigate these times together.