ABOUT BANNISTER kelowna

Welcome to Bannister kelowna

Bannister Kelowna is a “Family Business with Family Values”, located in the heart of the Okanagan Valley in British Columbia. As the sole GMC and Buick dealer in Kelowna, BC, we are proud to serve customers from all over BC. Our service area includes Lake Country, West Kelowna, Peachland, Summerland, and more.

We sell and service all makes of cars throughout our entire region, and we are proud to be the highest-rated franchise in the Interior of BC. With diverse product lines, we have the car, van, truck, SUV, or crossover that fits your budget with the features you want. Our large selection of used vehicles in Kelowna includes many Certified Pre-Owned vehicles. Our skilled and knowledgeable shop technicians are well-trained on all vehicle makes.

Our friendly parts staff will find the perfect way to customize your vehicle with genuine GM accessories. Our collision center is state-of-the-art and is ICBC accredited. We can handle your insurance claims from start to finish, with same-day service on many glass replacements.

Hours of Operation :

Sales

Monday - Friday

8:30am - 6:00pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Service

Monday - Friday

7:30am - 5:00pm

Saturday

8:00am - 4:30pm

Sunday

Closed

our reviews

Bannister Kelowna - Buick GMC
4.5
Based on 1231 reviews
Picked up and return to airport. Easy and great service. Love the dealership!
Great experience! Our salesman James Field was awesome. He even sent me an impromptu YouTube video of the truck showing a complete walk around inside and out. We came from Chilliwack on short and both James and the dealership pulled out all the stops to have our truck ready for us when we arrived.
Taking full advamtage of thier tires at cost promo I purchased 3 sets of winter tires. They arrived very quickly after ordering and was pleasantly surprised they were all done within 24hrs despite not having an appt. All the staff were friendly and happy to help.
6 star review for Bannister(Sabrina) for getting my Sierra in for brake replacement so quickly during tire changeover season. Work was completed quickly. Thank you so much!
In 2023 we purchased our new Cadillac from James at Bannister Cadillac in Kelowna. We received exceptional service from James. We have stopped in twice at Bannister Cadillac with questions in the last 12 months about our new car and James quickly helped us out. Definitely our best sales and service experience in Kelowna. Thank you Doreen and William
Everyone that works here was great. They were very helpful and stayed late to get the deal done!
James from the sales team was an absolute 10/10. For my first big car purchase he was super personable and great humor. Went as far as bringing the car I really wanted from another one of their lots for me to test drive on short notice, never made me feel like I was being a hassle. Erich the sales manager - high spirits and didn't make price feel like a problem. Jordan in finance was awesome too, no pressure at all. Overall outstanding first impression, great people and so fun. I will be recommending James and the team to anyone looking for a vehicle.
I have just purchased a 'new to me' truck from Bannister Kelowna. James from the sales group was the best. Available, friendly, and most important - knowledgeable about the vehicle. I would recommend contacting James when looking for a new car or truck.Also very happy with the service from Jordan in finance. Very accommodating and no pressure.Was a great experience all around.
Hubby and I are more than thrilled with our new car! Every person we dealt with at the dealership - from our salesman Chad, to the Sales manager Jas, Frank in Finance and every other person we spoke with made the whole car buying purchase one of the best ever!! We would definitely recommend Bannister Cadillac in Kelowna to anyone!!
I am really pleased with my new to me Cadillac from Bannister. Jordan was great,, from sending me a walk around video to taking plenty of time to explain all the features. All the staff were friendly and helpful.
We were very happy with our salesperson, James, and the finance person, Jordan.The vehicle is great.
Purchased a new car from James. I had been looking for a car for 4 months - and James' customer service was heads and shoulders above every other salesperson/dealership experience I had prior (Porsche - the worst, Range Rover - super shady, BMW, and Lexus). Even though he did not have the specific car I was looking for, he found one from another city, got it and had it transported it to Kelowna for me to look at! He even picked me up and drove me to the dealership. His communications were professional and forthright. I highly recommend contacting James if you are looking for a car. Thanks James!
We had a great experience with Alex from the sales team. We were looking at options and he was very prompt and professional when helping us. We called around to a number of Cadillac dealers in BC and he was by far the most helpful... sales people at the other dealers were lazy and sounded like they had better things to do than help us potentially buy a $140,000.00 vehicle.
Very happy with my recent purchase at Bannister GM 😊 from start to finish, and everyone I've met in between it has been an incredible experience!If you're shopping around, go see James. You won't be disappointed!Thank you, James and Jordyn, for your help making this happen!
Shout out to Kristina!!! Kristina you are amazing and thoughtful! Thank you for taking care of me! You went over and above and I want to let everyone know that I appreciate you so much!Jeannine Fortney
A lot of places can change your oil, but this place will change your life. Here's the story... After my most recent oil change, not only did the truck run better - they vacuumed and wiped down the dashboard and everything making it look brand new again! When the wife sat in the truck, she was super impressed with the cleaning job I had of course completed myself (wink, wink). She told me "well, it looks like you're not as useless as I thought." And I felt like the luckiest man alive. I've been waiting decades for a compliment from this woman, and I thinks that's as close as I may ever get. Thanks Bannister!
Thank you for fast and valuable services.
I wanted to say it was a 10 out of 10 on repairs for 04 gmc Envoy.Ella and the team did an exceptional job on bringing my envoy back to life (I'm sorry, I don't remember all their names). Originally I was sticker shocked by over $5k in repairs but the team worked hard to look at after market parts instead, bringing repair price down to $3k instead.When I went to pick up my vehicle, it wouldn't start and Ella and the Technician found that the battery had died at that exact moment. They then scrambled to get me back up and running with a new battery so I could take it home an hour after.The team also took the time to clean my vehicle inside and out (except for cargo but I'm not mad since it was a great surpise)It runs like a dream and has never driven and sounded so great in a long time. I fell back in love with my envoy as a result. It's been a joy to drive.Thank you to all the team at Bannister that worked so dilegently on my vehicle.Sent from Yahoo Mail on AndroidShow trimmed content
The dealership had very friendly and professional staff that assisted us with our purchase.
Efficient check-in and work done in a timely manner.
David is man of his words. Cheers
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A Proud Member of
the Bannister Automotive Group

the Bannister Automotive Group

BANNISTER AUTOMOTIVE GROUP IS A FAMILY BUSINESS WITH FAMILY VALUES

For over forty years, the Bannister family and its partners have been bringing quality automotive products and services to communities across Western Canada. With stores in the Okanagan Valley, Thompson-Nicola region, Columbia-Shuswap, Peace Region, Yellowhead County, Edmonton Metropolitan Region, and the Fraser Valley, Bannister Automotive Group continues to lead our local communities in sales, customer service, and charitable initiatives. 

Starting with a single Pontiac Buick dealership in Barrhead, Alberta, Lyn and Joanne Bannister, along with their children Mark, Chad and Mary-Jo, built a company that now employs over nine hundred people in two provinces that has had a consistent message: we are a family business with family values.

BANNISTER AUTOMOTIVE GROUP IS A FAMILY BUSINESS WITH FAMILY VALUES

For over forty years, the Bannister family and its partners have been bringing quality automotive products and services to communities across Western Canada. With stores in the Okanagan Valley, Thompson-Nicola region, Columbia-Shuswap, Peace Region, Yellowhead County, Edmonton Metropolitan Region, and the Fraser Valley, Bannister Automotive Group continues to lead our local communities in sales, customer service, and charitable initiatives. 

Starting with a single Pontiac Buick dealership in Barrhead, Alberta, Lyn and Joanne Bannister, along with their children Mark, Chad and Mary-Jo, built a company that now employs over nine hundred people in two provinces that has had a consistent message: we are a family business with family values.

THE BANNISTER STORY

Lyn Bannister attended the University of Denver on a hockey scholarship where he received his Bachelor of Physical Education, followed by a Master of Education from the University of Minnesota and went on to pursue a ten year career in education and coaching hockey.

With Lyn’s entrepreneurial spirit and a supportive wife, Joanne, Lyn left his education career in 1975. In 1979 they moved to Barrhead, Alberta where they primarily raised their three children, Mark, Chad and Mary-Jo. It was in Barrhead that Lyn and Joanne had the opportunity to purchase the GM store, Lyn Bannister Pontiac Buick, with the financial backing of Motors Holding, a division of General Motors.

In 1990 Lyn and Joanne sold their store in Barrhead and moved to the Okanagan and purchased Bannister GM Vernon.

Starting with a single Pontiac Buick dealership in Barrhead, Alberta, Lyn and Joanne Bannister, along with their children Mark, Chad and Mary-Jo, built a company that now employs over 650 people in two provinces that has had a consistent message: we are a family business with family values.

In 1996 Lyn was honoured with the McLean’s Magazine Dealer of Excellence Award for the province of BC, recognizing the best new car dealers across Canada. Lyn has served on numerous boards in the automotive industry, locally, provincially and nationally.

All three children have taken post-secondary education in business and the automotive industry. Mark and Mary-Jo attended the Canadian Automotive Institute in Barrie, ON and transferred to Northwood University in West Palm Beach, FL for their final year where they obtained their Bachelor of Business Administration, Automotive Marketing. Chad attended Camrose Lutheran College, now Augustana University, where he obtained his Bachelor of Economics, followed by a Bachelor of Commerce degree from the University of Alberta in Edmonton. Upon graduation he enrolled in the three year CA program with KPMG. Both Chad and Mary-Jo have taken the dealer academy training program through NADA. (The US based National Automotive Dealer Association.)

What started out as Lyn and Joanne working in the business for 20 years has truly become a family business.

Our Locations

Bannister Kelowna