Welcome to Bannister Kelowna

Over 900+ New & Pre-owned vehicles available.

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  • Western - Buick Encore GX

About Bannister Kelowna

Bannister GMC Buick is a “Family Business with Family Values”, located in the heart of the Okanagan Valley in British Columbia. As the sole GMC and Buick dealer in Kelowna, BC, we are proud to serve customers from all over BC. Our service area includes Lake Country, West Kelowna, Peachland, Summerland and more. We sell and service all makes of cars throughout our entire region. With diverse product lines, we have the car, van, truck, SUV or crossover that fits your budget with the features you want.

Our large selection of used vehicles in Kelowna includes many Certified Pre-Owned vehicles. Our skilled and knowledgeable shop technicians are well-trained on all vehicle makes. Our friendly parts staff will find the perfect way to customize your vehicle with genuine GM accessories. Our collision center is state-of-the-art and is ICBC accredited. We can handle your insurance claims from start to finish, with same day service on many glass replacements.

Our Reviews

Here’s what our customers are saying about us.

Bannister Kelowna - Buick GMC
4.4
Based on 1306 reviews
Nathan and Jordan were awesome to deal with and helped me get into my 2019 CX5. The price was right and everyone was very friendly and professional through the entire experience!
Very good service. Mo really helped with working with me for a potential purchase!!!
recall on my truck was handled quickly and professionally
Recently bought a Mazda from the Kelowna Bannister. It was a great experience, would highly recommend this car dealership. I was looking for something specific and they were able to bring something in from a Bannister in a different city. Cory and the rest of the sales and finance team were all amazing. Cory had great communication/follow up and you could tell he really cared about getting you into the right vehicle. A few years ago we bought my husband’s SUV from him as well. Will definitely go back to him and the team at Bannister in the future!
Another great day at Bannister Cadillac Kelowna. Came over from Merritt for a check engine light. We were early but Sabrina looked after us right away. Car went right in. Spent some time with Ryan in the sales department as he had called us earlier in the week as he had inquired about potential customers thru the service department. Our car was repaired and ready to go before we could get a deal done on a new Caddy. We stayed and finalized the deal. Thanks Sabrina and Ryan for another great day at Bannister
Great service much thanks to Sabrina and all the staff for taking such great care of my truck and resolving my issues quickly and efficiently 10/10 thank you
A simple recall (3), handled very efficiently by the service staff.
Great experience from start to finish. All the staff especially my salesman Lucas were friendly and professional. They gave me a good value for my trade in and after doing the numbers i was driving off the lot in my brand new Cadillac XT4 in a timely manner. Keep up the good work guys.
I always call in last minute for an appointment because I travel and they always get me in.Sabrina is the best no better service advisor!
Sabrina in the service department made my first vehicle service visit a 10 out of 10. She managed to get my vehicle in early for a service that was scheduled more that week later. Everything was done in a couple hours with friendly and efficient service. Ron was running the courtesy shuttle that day. Super quick pick ups and drop offs all with a kind smile. Thank you!
My service was done quickly and I was treated very well!
Beyond impressed with the entire team. From Mike in sales, Myles in finance, Ray in parts and Cassie's eye for detail. Purchased my new 2025 trailblazer here last month and the whole process was just an overall great experience for my first new vehicle purchase.Would definitely recommend Bannister if you're in the market for a vehicle. The whole team was efficient, knowledgable and honest. After being in the market for a while I had a few high pressure, decieving interactions that put a bad taste in my mouth at other dealerships. Did not get that pushy pressure from these guys. They met me where I was at and made it happen for me. Love the new whip!
Picked up a Sierra EV from Bannister and couldn't be happier with both the truck and the service I received. Highly recommend dealing with Kyle for a new vehicle purchase. He is genuinely excited and passionate about what he's doing and just a genuine good guy. Made the process painless. They even loaned me a car for a couple days when I wasn't able to complete the purchase due to an issue on my end. Eric, the sales manager was great to deal with as well. Thanks guys!
Purchasing my vehicle through Bannister was an absolute delight. The staff are amazing. They’re so helpful and professional. Alex is so accommodating and has the patience of a saint.
The service from Alex is awesome. Alex is always great at communicating and making sure he values his customers. Ty Alex
Thank you for fast and valuable services.
The entire team at Bannister GM Kelowna went truly above and beyond to ensure we went home with our dream truck! We set out to buy a truck one weekend and most of the local dealerships in town were either less than useful or seemingly uninterested in our business. Over at Bannister our salesman Kyle was excited to even just talk to us - he listened to everything we were looking for and made sure his team found it for us. He was extremely knowledgeable and pumped about each truck we were looking at and ultimately we chose a GMC over another brand because of our experience here. Will absolutely send anyone looking for a vehicle to the team at Bannister GM Kelowna 15/10 🙂 Thanks Guys !
I had wonderful service with Bannister , Sabrina was awesome to work with , she always kept you updated , thank you again , very much appreciated. yours truly Myrna Badlik
Hi we recently bought a 2024 Hummer EV3 at Bannister Cadillac in Kelowna. We engaged with the entire team there & were treated fairly & the sales associates went over the complex vehicle until we were satisfied. The finance department( Frank) was extremely thorough on explaining the various warranty & add on products available with this Unit . Great experience, great unit.
What a wonderful team to work with. I have nothing but good things to say about my sales experience with them. From Alex, who is one of the most profession sales people I have worked with to Tanner the GSM, who makes sure that customers are treated well. And finally Jordan in finance making sure the paperwork is done right. What a great team, don't go anywhere else if you are looking for GM product. Thank you everyone.
We experienced the most helpful staff at Bannister GM. Our salesman, Luke, worked so hard to make this deal happen and so did sales manager Jas, outstanding individuals, thanks.We're so happy with our Buick Envision Avenir, a lot of fun to drive.
I highly recommend Bannister Kelowna for the absolute BEST customer service ever!! From the salesman who greeted me outside(thanks Chad!), to his manager, to the finance manager, Frank! And everyone in between. They have gone above and beyond to find a 'new to me' vehicle, that fits me and my budget. They've made my car shopping experience a great one, and I will definitely will go back. 5 stars all the way guys!
Service department is excellent! Work was done on time. My car was washed and vacuumed too!
My son and I recently purchased a used Cadillac vehicle from Bannister GM in Penticton. The vehicle is not that common and the Penticton dealership had one, but the Kelowna one did not, so we purchased the vehicle in Penticton.Because Bannister GM in Kelowna is closer to where we live, we decided to get service work done at that location. On our first service visit we were treated very well and everything went fine.However, it was noted that the driver's door was slightly out of alignment, and as such, had caused some rubbing and paint abrasion and we asked that it be fixed under warranty. The service advisor said that that type of claim had to be addressed at their body shop, Bannister Collision Centre, so we took the vehicle there.Dianne Lorenson, who is the manager of the collision facility, identified the problem right away and said it would be an easy fix but also said it would need GM approval. Unfortunately, GM wouldn't approve it, citing the vehicle was too old (it was 2 years old with 20,000 kms. on it and still covered under the 4 year Cadillac bumper to bumper warranty). She suggested we elevate our concerns to GM Canada, which we did.In the meantime, I contacted Bannister Kelowna's General Manager, Ben Shek, via e-mail to describe our situation and frustration. To my pleasant surprise, Mr. Shek responded by phone within 20 minutes of me sending the e-mail and assured me that Bannister would look after us. He said that it would be nice if GM would step up, but if they didn't, he and his counter-part in Penticton, Julian, would look after us, and that's exactly what they did.We got the vehicle in to Bannister Collision right away and Dianne Lorenson had it fixed perfectly in 2 days with no charge.To this day (over a week after I filed a complaint), GM has not done anything.Kudos to Ben Shek of Bannister GM Kelowna, Dianne Lorenson of Bannister Collision in Kelowna and Julian of Bannister GM Penticton for looking after their customers and doing it in such a way that left us feeling like they really cared.Thank-you!
We purchased some winter tires from Bannister.Crystal from service was very helpful in getting us in on a Saturday. Also pricing was very good.
We just purchased our 2nd Cadillac from Bannister’s Kelowna!!! I was extremely Happy to see our old salesman John O’Callaghan ( from ford) working there!!!! Bannister’s should consider themselves Fortunate to have him!!! I was totally thrilled!!! He’s honest and kind and extremely knowledgeable!!!!! I loved working with him in the past!!!! Now we have him for our future!!!! If he wasn’t our salesman I would never have bothered!! (Our previous guy Jordan moved to Chilliwack) Thanks to John we’re happy campers!!!!
Great family business!!!
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The most trusted GM dealer in Kelowna, British Columbia.